- Covid19 MesuresWhat are the measures to prevent the Covid19 spread taken in the hotel?
In collaboration with Altimir Laboratories, we have implemented a series or protocols of prevention, you can check it here.Cancellation policyCancellation conditions
All bookings made on this website htophotels.com have free cancellation up to 3 days before the date of arrival.
Any reservation cancelled 2 days or less before the arrival date will be charged for 1 night's stay. In case of NO SHOW, 100% of the reservation will be charged.Best Price GuaranteeHow does it work?
All users who book with htophotels.com have a period of 24 hours from the time of booking to claim a price improvement.
The external conditions offered to you must be the same as those offered directly to you, both in terms of service and method of payment.
Report where you found the offer, providing a screenshot, to: firstname.lastname@example.org. It must be verifiable by htophotels and, if necessary, the price will be adjusted.Price matchingIf the price drops on htophotels.com, we match it
If you have a reservation with us made on htophotels.com and you detect that the price has dropped on this website, please inform us by providing screenshot to: email@example.com. It must be verifiable by htophotels and, if necessary, the PVP will be adjusted.
Exchange only available up to 8 days prior to arrival.
Excluded: Opaque, flash or under registration sales.Check in onlineCan I pre register in the hotel?
You can complete the Pre Arrival Form now (latest one hour upon arrival) and help us having all information ready for a quick check in at the reception at the day of arrival. Click herePrepayCan I pay before arrival? What are the advantages?
You can pay in advance any time up to two days upon arrival requesting this to firstname.lastname@example.org. You will receive a fully secured link to our bank to pay with your credit card. Your reservation conditions will remain unchanged and if you cancel within the free of charge conditions, you will be reimbursed. Paying this way, you will avoid to use the pin pad on the payment terminal of the reception. Moreover you will speed up the check in process and will receive a welcome gift.Payment at the hotelDo I have to pay upon arrival?
Unless stated on your reservation, you have to pay upon arrival during the check in, or you can advance the payment as described in the previous point, benefiting from the advantages of doing so.Check inYou can check in at any time at the hotel
We are open 24/7. Your booked room will be available from 14:00 at the latest. An earlier check-in is possible if the room is available.Check outWhen I have to check out?
The booked room is available until 10:00 on the agreed day of departure. We can offer a late check-out until 18:00. This service will be charged with an extra fee per room. This offer may be considered based on availability. If interested, please book additionally in the reception.